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# Users’ Entry

# (for DIY Website Builder Platform)

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By clicking here, you agree to terms & privacy policy.

## Terms & Conditions

### IMPORTANT:

This Agreement is a legally binding contract between Studio Artwise Business Solutions Private Limited and you, the registered user/subscriber, who must be an Indian citizen. By accessing our website, purchasing, or using our ready-to-use editable website templates, you agree to these Terms & Conditions.

Your use of our Services signifies your acceptance and compliance with these terms, our Privacy Policy, and any other referenced policies. If you disagree with any part of these terms, or if you are not an Indian citizen, you must not use our website or purchase our templates.

### 01. Parties and Services

This Agreement is between Studio Artwise Business Solutions Private Limited, an Indian company based in Mumbai, Maharashtra (referred to as "Studio Artwise," "we," "us," or "our"), and you, the individual or entity accessing our website, making online payments, and using our ready-to-use editable templates (referred to as "User," "Subscriber," "you," or "your"). We provide digital, editable templates for various business and creative applications ("Templates" or "Services").

### 02. Acceptance and Eligibility

Your use of our website or purchase of our Templates confirms your agreement to these Terms & Conditions. You confirm you are at least 18 years old and legally able to enter into this Agreement. If you are using the Services for a company or other legal entity, you guarantee you have the authority to bind that entity to these Terms.

### 03. Purchase Terms

- Pricing: Each Template's price is displayed on our website and may change without prior notice.
- Payment: All payments are securely processed online. You are responsible for providing accurate and complete payment information. Studio Artwise is not responsible for issues arising from incorrect payment details.
- Taxes: You are responsible for all applicable taxes, duties, and government levies related to your Template purchases.
- Added Services: Our responsibility covers features and functionalities as showcased in the ready-to-use templates. Any additional services or technical solutions beyond the standard template offerings will incur separate, additional charges.
- Refunds: Due to the digital nature of our Templates, all sales are generally final and non-refundable. Refunds are issued only at Studio Artwise's discretion in rare cases, such as irreparable Template defects that prevent its intended use and cannot be fixed by our support. Refund requests must be submitted within seven (7) days of purchase

### 04. Domain and Website Usage

- When you buy a template, you'll receive a default web address (slug) for your editable template (e.g., yourbusiness.artwise.com).
- You can also use your own custom domain name (e.g., www.yourbusiness.com) with our Services.
- This custom domain service costs extra. The price depends on domain availability and current market rates. We will provide separate details on domain registration, transfer, and related costs if you choose this option.

### 05. Template License and Usage

Grant of License: After successful payment, Studio Artwise grants you a non- exclusive, non-transferable, revocable license to use the purchased Template for your personal or internal business purposes, as per these Terms.

### Permitted Use:

- You may customize and edit the Template to fit your needs using your user- dashboard (accessible via login ID and password).
- You may use the customized Template for your own personal or business projects.
- • You may use the Template for client projects, but each client project requires a separate license, unless the Template's specific license description states otherwise.

### Prohibited Use: You MAY NOT:

- Resell, redistribute, sublicense, lease, lend, or transfer the Template (or any part of it) to any third party, whether modified or original, standalone or bundled.
- Claim authorship or ownership of the original Template.
- Use the Template in any way that infringes on others' intellectual property rights.
- Use the Template for any unlawful, fraudulent, or immoral purpose.
- Create competing products or services based on the Template.
- Intellectual Property: All intellectual property rights, including copyrights, in the original Templates remain the exclusive property of Studio Artwise Business Solutions Private Limited. Your purchase grants you a license to use, not ownership of, the Template.

### 06.User Accounts

If you register for an account with us, you agree to keep your information accurate and complete. You are responsible for your account password and all activities under your account. You must immediately notify Studio Artwise of any unauthorized account use or security breaches.

### 07. Prohibited Uses and Account Termination

You agree not to use our templates or services for any illicit, illegal, or harmful purposes. This includes, but is not limited to, content or activities involving:

- Sexually explicit material or nudity.
- Child exploitation or trafficking.
- Political motives or propaganda (unless expressly permitted by Studio Artwise and compliant with all laws).
- Promotion or sale of prohibited drugs or controlled substances.
- Hate speech, defamation, harassment, or discrimination.
- Any other material deemed inappropriate, offensive, or illegal under applicable laws.
- Studio Artwise reserves the right to immediately block, suspend, or delete your account and revoke your access to our services and templates, without prior notice or refund, if we receive complaints or have reasonable grounds to believe you are using our templates or services for any prohibited purposes.li>

### 08. Technical Support

- If a user faces difficulties updating a purchased template, our technical team will use its best efforts to resolve the issue within seventy-two (72) hours of the problem being reported to our support channels. This commitment applies to issues directly related to the template's intended functionality and update process.

### 09. Disclaimer of Warranties

Our website and Templates are provided "as is" and "as available," without any warranties, express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

### Studio Artwise does not guarantee that:

- The Services will operate without interruption, be secure, or be error-free.
- The Templates will meet your specific requirements or expectations.
- Any errors in the Templates or Services will be corrected.
- The website or servers are free of viruses or other harmful components.

### 10.Limitation of Liability

To the fullest extent allowed by law, Studio Artwise, its directors, employees, partners, agents, suppliers, or affiliates, will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from:

- Your access to, use of, or inability to use the Service.
- Any conduct or content of any third party on the Service.
- Any content obtained from the Service.
- Unauthorized access, use, or alteration of your transmissions or content.

This applies regardless of warranty, contract, tort (including negligence), or any other legal theory, even if we were informed of the possibility of such damage, and even if a remedy stated here fails its essential purpose.

In no event will Studio Artwise's total liability to you for all damages, losses, and causes of action (whether in contract or tort, including negligence or otherwise) arising from this Agreement or Template use exceed the amount you paid for the specific Template directly causing the claim.

### 11. Indemnification

You agree to defend, indemnify, and hold harmless Studio Artwise Business Solutions Private Limited and its affiliates, officers, directors, employees, and agents from any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including attorney's fees) arising from:

- Your use and access of the Service (by you or anyone using your account and password);
- Your breach of these Terms.
- Your violation of any third-party rights, including intellectual property rights.

### 12. Governing Law and Jurisdiction

These Terms are governed by and construed according to the laws of India, without regard to its conflict of law principles. Any dispute or claim related to this Agreement will be exclusively resolved by the Judiciary in Mumbai, Maharashtra, India.

### 13. Modifications to Terms

We reserve the right to modify or replace these Terms at any time. If we make significant changes, we will try to give you at least thirty (30) days' notice before the new terms become effective, via your registered email or WhatsApp number.

Your continued use of our Services after the changes means you agree to the new terms. If you do not agree, you must stop using the Service.

### 14. Contact Information

For any questions, complaints, suggestions, or issues pertaining to these Terms, don't hesitate to get in touch with us at.

- Studio Artwise Business Solutions Private Limited®
- Registered Address: # 611, Reliable Pride, Opposite Heera Panna, Anand Nagar, Jogeshwari [West], Mumbai – 400102
- Email: helloartwise@gmail.com
- CC Email: anupam@studioartwise.in
- Website: www.studioartwise.in

### BY PURCHASING AND USING OUR TEMPLATES, YOU CONFIRM YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS & CONDITIONS.

Thank you for your business with us..

## Privacy Policy

This Privacy Policy describes how Studio Artwise Business Solutions Private Limited ("Studio Artwise," "we," "us," or "our") collects, uses, and discloses your information when you access our website, utilize our services, or purchase our ready-to-use editable website templates. By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. This Privacy Policy is applicable to users who are Indian citizens, in alignment with our Terms & Conditions.

### 01. Information We Collect

We collect various types of information for different purposes to provide and improve our Services to you.

1.1 Personal Information: While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

### 02. How We Collect Your Information

We collect information through various methods:

- Name
- Email address
- Phone number
- Billing address
- Payment information (processed by secure third-party payment gateways; we do not store your full payment card details)
- Login credentials (for your user account)

1.2 Usage Data: We may also collect information that your browser sends whenever you visit our website or access the Services by or through a mobile device. This Usage Data may include information such as:

- Your computer's Internet Protocol (IP) address
- Browser type and version
- The pages of our website that you visit
- The time and date of your visit
- The time spent on those pages
- Unique device identifiers and other diagnostic data
- Referring/exit pages
- Clicked links and other interactions with the Service

### 02. How We Collect Your Information

We collect information through various methods:

- Directly from You: When you register for an account with Studio Artwise, make a purchase, contact our support, or otherwise interact with our Services.
- Automatically: Through technologies like cookies, web beacons, and similar tracking technologies as you navigate and use our website.
- From Third Parties: Such as payment processors who provide us with transaction details (excluding full payment card information) and analytics providers.

### 03. How We Use Your Information

Studio Artwise uses the collected data for various purposes:

- To provide, operate, and maintain our Services, including granting access to purchased.
- To process your transactions and manage your orders.
- To manage your account and provide you with customer support.
- To notify you about changes to our Services.
- To allow you to participate in interactive features of our Services when you choose to do so.
- To monitor the usage of our Services and identify technical issues.
- To improve our Services, website, and user experience.
- To communicate with you, including sending you technical notices, updates, security alerts, and support messages.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations and enforce our agreements.

### 03. How We Use Your Information

Studio Artwise uses the collected data for various purposes:

- To provide, operate, and maintain our Services, including granting access to purchased.
- To process your transactions and manage your orders.
- To manage your account and provide you with customer support.
- To notify you about changes to our Services.
- To allow you to participate in interactive features of our Services when you choose to do so.
- To monitor the usage of our Services and identify technical issues.
- To improve our Services, website, and user experience.
- To communicate with you, including sending you technical notices, updates, security alerts, and support messages.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations and enforce our agreements.

### 04. Disclosure of Your Information

We may share your personal information in the following situations:

- With Service Providers:We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf (e.g., payment processing, website hosting, data analysis, email delivery, customer support). These third parties are obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.
- For Business Transfers:TIf Studio Artwise is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
- For Legal Reasons:If Studio Artwise is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

### 05. Data Security

The security of your data is paramount to us. We implement reasonable and appropriate security measures to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Please note that Studio Artwise itself, along with our vendors, associates, and/or employees, do not have any access to the specific content, information, or business details that you update within your purchased templates or user dashboard. Your data within your template is managed securely with strict access controls.

### 06. Data Retention

We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, typically for the duration of your account and for a reasonable period thereafter as required or permitted by law for record- keeping, dispute resolution, or to enforce our agreements. Usage Data is generally retained for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

### 07. Your Rights

As an Indian citizen and user of our Services, you have certain rights regarding your Personal Information, subject to applicable laws:

- AccessYou have the right to request correction of any inaccurate or incomplete Personal Information we hold about you.
- CorrectionYou have the right to request correction of any inaccurate or incomplete Personal Information we hold about you.
- DeletionYou may have the right to request the deletion of your Personal Information, subject to legal obligations for retention.
- Opt-Out of MarketingYou can opt-out of receiving marketing communications from us by following the unsubscribe link or instructions provided in any email we send. To exercise any of these rights, please contact us using the information provided in Section 11 (Contact Information). We will respond to your request in accordance with applicable laws.

### 08. Children's Privacy

Our Services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.

### 09. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. We may also notify you via email or through a prominent notice on our website prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

### 10. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to this Policy shall be exclusively resolved by the Judiciary in Mumbai, Maharashtra, India.

### 11. Contact Information

For any questions, complaints, suggestions, or issues pertaining to these Terms, don't hesitate to get in touch with us at.

- Studio Artwise Business Solutions Private Limited®
- Registered Address# 611, Reliable Pride, Opposite Heera Panna, Anand Nagar, Jogeshwari [West], Mumbai – 400102
- Email:helloartwise@gmail.com
- CC Emailanupam@studioartwise.in
- Website www.studioartwise.in

## Refund Policy

This Refund Policy outlines the terms and conditions for refunds concerning the purchase of ready-to-use editable website templates from Studio Artwise Business Solutions Private Limited ("Studio Artwise," "we," "us," or "our"). This policy is an integral part of our Terms & Conditions Agreement, and by purchasing our Templates, you agree to its terms. This policy is applicable to users who are Indian citizens, in alignment with our Terms & Conditions.

### 01. General Refund Principle

Due to the digital nature of our Templates, all sales are generally final and non- refundable. Once a Template is purchased and delivered, it cannot be returned. We encourage you to carefully review the Template's features, live demos, and descriptions before making a purchase decision.

### 02. Exceptional Circumstances for Refunds

Refunds shall be issued solely at the discretion of Studio Artwise and only in exceptional circumstances, specifically when:

- Demonstrable, Irreparable Template DefectsThe purchased Template exhibits a significant and irreparable defect that fundamentally prevents its intended use, despite reasonable attempts to resolve the issue with our technical support.
- Inability to Resolve via Support:Our technical team is unable to resolve a critical, function-breaking defect within a reasonable timeframe (e.g., the seventy- two (72) hours commitment for update issues, if directly applicable to the defect and not an additional service).
  A defect does not include minor bugs, design discrepancies that are easily customizable, or issues arising from user error, incompatible third-party software, or customization attempts not supported by the Template's design.

### 03. How to Request a Refund

All refund requests must be submitted within seven (7) days of the original purchase date. To request a refund, you must:

- Contact UsSend an emai l to hel loartwi se@gmai l .com with a CC to anupam@studioartwise.in.
- Provide Details:Include your purchase order number, the name of the Template purchased, and a detailed description of the irreparable defect. Screenshots, video recordings, or specific error messages will greatly assist in the evaluation process.
- Cooperate with Support:You must cooperate with our technical support team in their efforts to diagnose and resolve the issue. Refunds will not be considered if you refuse troubleshooting steps or fail to provide necessary information.

### 04.Refund Process

Upon receiving your refund request and supporting evidence, Studio Artwise will:

- ReviewEvaluate the claim based on the criteria in Section 2.
- Troubleshoot:Our technical team may attempt to resolve the reported issue.
- DecisionIf, after thorough troubleshooting and review, we determine that an irreparable defect exists and cannot be remedied, a refund will be processed.
- Processing:Approved refunds will be processed back to the original payment method within a reasonable time-frame (typically 7-14 business days, though processing times may vary depending on your bank or payment gateway).

### 05. Non-Refundable Situations

No refunds will be issued for:

- Change of mind or dissatisfaction with the Template's design if it functions as described.
- Lack of technical skill to use or customize the Template (unless related to a core functional defect).
- Compatibility issues with third-party software, plugins, or services not explicitly stated as supported by the Template.
- Templates purchased beyond the seven (7) day refund request window.
- Issues arising from unauthorized modifications or misuse of the Template.
- Additional services or custom development work requested beyond the standard template offering.

### 06. Contact Information

For any questions, complaints, suggestions, or issues pertaining to these Terms, don't hesitate to get in touch with us at.

- Registered Address:# 611, Reliable Pride, Opposite Heera Panna, Anand Nagar, Jogeshwari [West], Mumbai – 400102
- Email: anupam@studioartwise.in
- Website: www.studioartwise.in